FAQ

 
Frequently Asked Questions
  1. Why do I have different size finger bands?
  2. I lost or broke some finger bands what do I do?
  3. How much is a new set of Finger Bands?
  4. Why are there two colored bands on The Xtensor?
  5. How much and how often should I use The Xtensor?
  6. I bought The Xtensor and notice it feels a bit big what do I do?
  7. I wish to return The Xtensor how do I do that?
  8. Will my medical insurance plan reimburse me for my purchase of The Xtensor?
  9. I have small hands and have purchased an extra comfort pad. Where do i place it.
  10. My physician recommended I purchase an Xtensor which of the two versions is best for me?
Answer

Why are there two colored bands on The Xtensor?

The Xtensor is universal to both hands, the color coded bands on the sides are for each of your thumbs. The Thumb band rings are connected to one another. Pulling on the the thumb band ring not in use will allow you to increase the resistance being placed on the working thumb. Start by gently pulling on the thumb band ring not in use until a level of resistance that is comfortable is achieved.