FAQ

 
Frequently Asked Questions
  1. Why do I have different size finger bands?
  2. I lost or broke some finger bands what do I do?
  3. How much is a new set of Finger Bands?
  4. Why are there two colored bands on The Xtensor?
  5. How much and how often should I use The Xtensor?
  6. I bought The Xtensor and notice it feels a bit big what do I do?
  7. I wish to return The Xtensor how do I do that?
  8. Will my medical insurance plan reimburse me for my purchase of The Xtensor?
  9. I have small hands and have purchased an extra comfort pad. Where do i place it.
  10. My physician recommended I purchase an Xtensor which of the two versions is best for me?
Answer

I bought The Xtensor and notice it feels a bit big what do I do?

The Xtensor was designed to fit all users; however those with small hands may feel it necessary to attach a second comfort pad. This will likely remedy the issue as it will reduce the overall surface area inside the device. A second comfort pad can be ordered and quickly shipped.